With the health and safety top of mind for our staff, the youth and families we serve, and the general public, Camp Fire Alaska is taking steps to minimize the spread of COVID-19. Our leadership team continues to regularly review and follow advisement from the CDC, as well as state and municipal guidelines.
We hope that the FAQs below help answer some of your initial questions, please reach-out to us if you have additional questions. You can reach us at email@example.com or during regular business hours at 907-257-3551
Are youth programs being held?
Yes! We are currently operating school programs at these locations.
- Full Day Program during in-service/no school, February 26
- Spring Break Camp, March 5-12, 2021
Will you be opening more programs?
We are working on opening additional sites. We encourage families to register and add their name to the waitlist if programs are full as we are assessing program capacity on a weekly basis.
What if my child doesn’t attend any of the schools where Camp Fire programs are operating?
All students in kindergarten through sixth grade can register for and attend any of our programs—you do not need to attend a particular school. We made this change because of the reduced number of sites we are able to operate in.
What can I expect for programs?
Camp Fire Alaska is partnering with the Anchorage School District (ASD) to offer programs and childcare to families of elementary school youth in Anchorage and Eagle River. During the high-risk model, we will run full day programs that provide academic time to attend classes online, as well as most of our usual program activities. As students go back to school in-person, we will expand our programs to include before and after school. Click here for our current schedule.
How will I hear about changes to your programs?
Follow us on Facebook and check our website for news and updates. We also communicate directly with registered families via email so please add firstname.lastname@example.org to your contact/safe list to ensure you receive these updates. If you believe you have unsubscribed, email us at email@example.com and we’ll help you re-subscribe.
Will Camp Fire be in the same locations and in my school?
We are working with ASD and community partners to coordinate childcare/program locations. As the need for more program locations increases, we will be looking to open more program locations. It is possible that we will be operating out of another location that is not a school. We also know that we will most likely not be in all the same locations we were in last school year.
If I had a spot for fall when I registered earlier this year, will I get a spot when you return to programs before and after school?
We will have a priority registration period for families who were previously registered for our regular Before and After School Programs. We can’t guarantee anyone a spot because our numbers and programs have changed, but we will have a priority registration period.
What if a program is cancelled that required a fee to attend?
If your child is a participant in a program cancelled due to COVID, we will work with you on an adjustment to your account based on a prorated schedule of attendance.
Can I get a refund if my child gets sick or can’t attend days that I’ve paid for?
We will work with families on an individual basis to address possible refunds or credits. Typically, we do not offer refunds for partial attendance or partial weeks. Registration and deposit fees are non-refundable.
I’m on a scholarship or have help paying my fees, will you still offer these services?
Yes, we are still accepting scholarship applications and working with third parties who offer fee assistance.
I’ve never qualified for a scholarship before, but my financial situation has changed and I’m worried about not being able to pay the fees.
We encourage you to apply for a scholarship. We process partial scholarships as well as full scholarships and consider each one individually.
Will kids have to wear masks?
Yes. We take “mask breaks” to allow everyone an opportunity to step outside and to a distanced space where they can take a mask break.
Is it safe for me to send my child to your program during COVID?
We follow CDC, municipal and state guidelines around health and safety, and our staff are highly trained in this new way of working during a pandemic. We have safely been operating programs since April. We have plans in place to ensure the highest levels of safety for our staff, kids and families and the community. Our COVID-19 Mitigation Plan details the procedures we are following and how we are operating. It is available here.
How do you plan to keep kids safe from COVID at your programs?
We have mitigation plans posted on our website and staff undergo rigorous training. We have been running programs since mid-April and our staff has experience and training with new procedures and protocols around health and safety. Our daily health screening information is here.
Attending programs is still a risk and we will ask you to sign a risk liability waiver before your child can attend. We cannot guarantee that your child will not be exposed to COVID, but we do have procedures in place to reduce that risk.
Will we be notified if there’s an exposure or positive test in Camp Fire?
We follow health department and licensing requirements for contract tracing and have our own communication plan in place to notify anyone in close contact with someone who tests positive. Please refer to our mitigation plans for detailed information on all of our new procedures.
Is the Camp Fire office open?
Our physical office in Mountain View remains closed.
Most of our office staff is working remotely and some are working from the office. Our regular office hours are Monday through Friday from 8am until 5pm. Contact staff directly during business hours with questions.
Who do I contact with general questions during this time? For general questions please email firstname.lastname@example.org or call our main phone (907) 279-3551.
I have a meeting or interview scheduled with Camp Fire Alaska. Are those being held?
We will hold in-person new hire interviews by appointment only to be scheduled by Human Resources. Feel free to reach out to the person you’re scheduled with or know that our staff will be reaching out to you regarding meeting adjustments.
What is the status of Camp Fire Alaska Events?
We deeply value the opportunity to connect our supporters to the impact and mission of educational programs for Alaska youth, and will be making appropriate adjustments to upcoming events. Visit our website for updates, cancellations or adjustments.