We’d like to take this opportunity to thank you for choosing Camp Fire Alaska as your before and after school program provider. Please take a few minutes to read this page as it contains important information and may answer some of the most frequently asked questions.
We look forward to a positive working relationship as we take a team approach to serving you, and urge you to contact us with any concerns or questions.
– Value our relationship with you.
– Seek to understand and meet your needs.
– Communicate clearly and thoughtfully.
– Provide quality programs and services.
If you have questions not answered here, please contact us:161 Klevin Street, Suite 100, Anchorage, AK 99508
FEES FOR SERVICE
All registering parents/guardians establish a contract with Camp Fire using one of three enrollment plans. The enrolling parent/guardian is responsible for all fees for the full contracted amount. There are no refunds or credits for non-attendance on any portion of the contract. Camp Fire does not pro-rate enrollment plans nor use hourly rates. When actual attendance exceeds the number of contracted days, the adjusted rate will be added to your next statement.
CHANGES OF ENROLLMENT
Changes of enrollment are only accepted from the registering parent/guardian. Any change of enrollment, including withdrawal, must be submitted to the main office in writing one week prior to the first of the month. Failure to provide adequate notice will result in being charged the original enrollment plan and the change will be effective the following month. One change of enrollment per month is processed at no charge. Addition changes will result in a $15 per change fee.
Fax Changes of Enrollment to: 278-9829
CHILD CARE ASSISTANCE
Parents/Guardians are responsible for keeping all Child Care Assistance authorizations and contracts current at all times. Failure to do so may result in non-payment by the assistance agency. In such case, the parent/guardian is responsible for the full contracted amount. If the assistance authorization does not cover the full amount of the monthly fee, the parent/guardian is responsible for all charges in excess of the subsidy.
LATE PICK-UP FEES
If a child is not picked up by the established closing time, a $10 per child late pick-up fee is charged for each quarter hour or any portion thereof. The Site Director will issue a late pickup notice and the fee will be added to your next statement.
PAYMENT OF FEES
Statements are mailed by the 20th of each month. A return envelope is included for your convenience. Failure to receive a statement does not relieve the responsibility of payment. All fees are due on the 1st of the month and are considered delinquent if not paid by the 10th of each month. We accept Discover, MasterCard and Visa. For your convenience, automatic credit card processing is also available upon request and occurs on the 1st working day of each month.
Non-sufficient fund checks may be submitted to Cornerstone Credit Services, LLC. CCS charges $30 in addition to any bank charges.
PAST DUE ACCOUNTS
On the 11th of each month a $25 late payment fee is charged on all accounts that have a balance of $100 or more. Parents/Guardians may be terminated from program services with Camp Fire due to failure to pay. Parents/Guardians may be prohibited from obtaining program services from Camp Fire in the future. The account may be turned over to Cornerstone Credit Services, LLC, for formal collection. Child care assistance subsidy may also be suspended.
Keep the bottom portion of each monthly statement for tax information purposes. Camp Fire’s Tax I.D. number is 92-0029613. Should additional account information be necessary, there is a $16 per hour research fee; minimum 1 hour. Requests must be submitted to the main office in writing. Please allow up to three weeks for processing.